How does it work?

  1. Download and open the newest version of Liftago app for iOS or Android.
  2. Open the app’s menu and add your credit card as a payment option – cash payments won’t be available due to safety reasons. If you already have a credit card saved in the app, feel free to skip this step. 
  3. As a pick up address choose the place where you want the driver to shop (e.g. grocery store or a pharmacy). Then choose the place where you want to have the purchase delivered as the destination
  4. Below the map, choose Shopping and continue to Enter Shopping list.
  5. Select your driver who will do the shopping for you afterwards. You can watch the driver arrive in the app.

Can’t see the Shopping function in your app?
Download the latest version for iOS or Android.

Pricing & Payment

The delivery cost will be charged from the moment when the driver arrives at the store

The cost estimate doesn’t include the time when the driver shops: Approx. 6 CZK / min. Example: If the shopping lasts 20 minutes, then 120 CZK will be added to the cost of delivery. 

The cost of your purchase will be then added to the delivery cost

The total cost will be then automatically paid via your card once your order is delivered.

Frequently asked questions

What exactly and for how much can the driver purchase for me? 

We’ll get you any basic groceries, medication or sanitary products – available in stores, pharmacies and drug stores. The cost of your purchase should not exceed 500 CZK.

Where will you shop for me?

In any grocery store, pharmacy or drug store that is open. Please select the store that is near the destination of delivery so that the driver doesn’t have to drive far and will be able to deliver your order sooner. Please inform yourself about the opening hours of the stores so you don’t ask the driver to go to a place that is closed. 

When will it be delivered? 

The driver will go to the store right after you order him or her. It all depends on what you need & where you need it delivered. Your order will be with you in around an hour.

Can I order for someone else?

Yes. On the screen where you can add your shopping list simply add the name & phone number of the person that it will be delivered to.

What if I am in a quarantine? 

Please inform the driver in advance and arrange how the delivery will be handed over – you can call the driver right after you select him or her (click on the phone icon on the screen). We ask you to prepare for the handover so that the driver doesn’t need to come in contact with the environment and people in the quarantine area.

Where is the service available?

In all cities we currently operate in:  Prague, Brno, Ostrava, Bratislava, České Budějovice, Liberec, Olomouc, Plzeň, Ústí nad Labem and Zlín.