We are very sorry for the inconvenience with the card payment 🙁
The most common cause of the card failure is the setting of MO/TO limits (limits for payments without entering the CVV/CVC), which are important for the payments made via the card saved in the app. In order for the payment to be approved the MO/TO limit must be set correctly, it is important to check this in your online banking or by contacting your bank.
Other causes of the payment failure could be that the card saved in the app has expired, has been reported as lost to the bank or there is not enough funds available. If the bank rejects the payment, we won’t be able to say what was the specific reason for it, therefore for more information it is best to contact your bank.
In unusual cases it is possible that the payment failure is due to a weak internet signal in the current location or other technical problem. For more information or assistance please don’t hesitate to contact us via e-mail firstname.lastname@example.org.