During the first 24 hours after the rides, there's an option to call the driver directly via the app. Go to app's menu, select Help > Lost item > Call last driver. The call is provided through an anonymized phone gate, your contact info is therefore safe.
You can also contact us via e-mail (please always include a phone number/e-mail that's part of the Liftago user account the ride was ordered from):
- as a reply to the after ride e-mail
- via the app's menu: select Help > Lost item
- directly at firstname.lastname@example.org.